Ford introduces Doorstep Service at No Extra Cost

Ford India has introduced Doorstep Service empowering owners to get their Ford vehicle serviced wherever they want – home or office – at no additional charge.  This latest offering expands Ford’s bouquet of consumer-focused initiatives launched under Dial-A-Ford where all sales & service queries get addressed via the helpline.

In its first phase, the company has launched Doorstep Service in the following cities:
•(North) Delhi, Gurgaon, Noida, Ghaziabad, Faridabad, Jaipur, Lucknow
•(South) Bangalore, Chennai, Cochin and Trivandrum, Hyderabad
•(East) Kolkata, Bhubaneshwar
•(West) Mumbai, Thane, Pune, Aurangabad, Ahmedabad

New photo by Motor World India / Google Photos

Ford customers residing in the cities (mentioned) can book the Doorstep Service by fixing an appointment with the nearest Ford dealership or via the Dial-A-Ford toll-free number. Performed by trained Ford experts, the Doorstep Service includes essential vehicle checkups, part replacements such as filters, oil replacement and dry-washing among other activities covered under scheduled service.  The customers will have the flexibility to make online payments post the service. For concerns that may not get addressed on-the-spot, the technical team will take the vehicle to the nearest service centre. Doorstep Service is offered to customers at no additional cost.

New photo by Motor World India / Google Photos

“Family is always there to make things easier and take care of every detail for your happiness. Just like a family, Ford is always by your side & Doorstep Service is yet another manifestation of our steadfast commitment in serving our customers,” said Vinay Raina, executive director of Marketing, Sales & Service, Ford India.

Ford has been constantly innovating towards winning the trust of its customers through several innovative and first of their kind initiatives — like Service Price Calculator – that allow them to know their car’s service and parts cost, even before walking into the dealership.