Honda Cars India Ltd today launched a new Service Website dedicated to its valuable customers. This is available on HCIL’s corporate website www.hondacarindia.com. A customer can book his service online from this website, he can also get service cost estimate and maintenance package from here. The website will also give easy maintenance tips and also let the customers know about upcoming service camps if any.
Mr Jnaneswar Sen, Senior Vice President, Marketing and Sales, Honda Cars India said speaking about the service website, “Honda Cars India is a customer-focused company and we always strive to launch innovative solutions that offer complete peace of mind to our customers. We have been extensively digitizing our customer service operation and with the launch of new service website, we will establish a direct connect with our customers.” “Enhanced transparency and customer convenience will help us in increasing customer satisfaction. I would also like to take this opportunity to thank all our customers for their support to Honda brand and reaffirm our commitment to the Indian market”, he added.
Important features of this customer service section are Overview of Honda Service, Ease of Online Service Booking, Model-wise Preventive Service Cost Estimation, Express Service, Cost details for Extended Warranty, Road-side Assistance, Maintenance packages and importance of Periodic Maintenance & Information about upcoming Service Camps. The company which has a strong sales and distribution network with 348 facilities, is spread in 233 cities across the country.
The company’s product range includes Honda Brio, Honda Jazz, Honda Amaze, Honda City, Honda WR-V, Honda BR-V and Honda CR-V – which are manufactured in India. The Accord Hybrid is being sold as a CBU imported from Thailand. The company has a strong sales and distribution network with 348 facilities in 233 cities across spread across the country.