Tata Motors announces free monsoon check-up camp
Tata Motors, Pune based Indian manufacturing giant has announced the roll-out of the nationwide free monsoon check-up camp for its passenger vehicle customers, here in Mumbai. The free monsoon check-up camp has been scheduled to be held from 12th July to 21st July. Customers can take advantage of the camp and avail free car check-up and exciting discounts of up to 20% on Tata Motors Original Parts and Labour charges.
To bring more value to its customers and with a clear focus on enhancing customer service, Tata Motors has associated with over 21 suppliers who will participate in the campaign and offer a discount of up to 10% on oil and lubricants and flat 10% on other value-added services. Customers can also avail upto 50% discount on purchase of Tata Motors Genuine accessories.
Commenting on the initiative, Mr. Dinesh Bhasin, VP & Head- Customer Care, Passenger Vehicle Business Unit, Tata Motors (Domestic & IB), “Service is one of the key factors that influence car buying decisions and thereby, plays a critical role in bringing the brand closer to its customers. Over the years, at Tata Motors, we have introduced a wide range of service offerings to keep pace with the changing demands of the market and meet all customer needs in a timely manner by maintaining competitive and enhancing quality. Through the roll-out of the free monsoon check-up camp, across 525 workshops in 294 cities, we will cater to all Tata Motors’ passenger car and utility vehicle owners in monsoon. We strongly believe that after-market services are imperative to enhance customer experience and frequent service camps serve as an ideal platform to interact with a larger customer base. In line with our endeavor of providing customers the best after sales experience, we will introduce many such customer centric initiatives in the near future.”
Tata Motors is also offering a host of benefits to its customers during the camp with schemes provided for purchase of tyres and batteries, apart from labour, lubes, parts and safe monsoon driving tips amongst others. These offers will be accompanied by other benefits including a free top wash, 40-point comprehensive vehicle check-up, and special offers on roadside assistance policy.
Customers also get to test drive the latest generation of Tata products such as Tigor, Tiago and Hexa at select workshops and can book their favourite model by making use of the lucrative exchange bonus offered to prospective buyers and on the spot loan approval offers at special rates.